Privacy Policy

At Radiant Living we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the GDPR May 2018).

We collect information about you to process your order and to be able to provide you with the best possible service.

The typical type of information we will collect about you includes:
Your name, address, phone number and email address.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.

We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can check this information by emailing us. If you find any inaccuracies we will delete or correct it immediately.

We have an opt-in policy, and if you choose to register for our newsletter, you agree to our terms and conditions. Please note we never share your information with third parties.  We will give you the chance to refuse any marketing email / communication from us in accordance with the GDPR and will not share your details with any third parties for marketing purposes.

We may also record which Products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to: a) process your order b) provide you with an up to date, efficient and reliable service c) help to prevent fraud i.e. we check card details with our merchant card checking facility and reserve the right to refuse orders on that basis d) provide a more tailor made service experience.

When you book an appointment, we may ask you for certain information and you may submit personal data to radiantliving.co.uk (for example your name, phone number, postal address, email address, contact and bank/credit card details). By making an order and submitting your data you agree to this use.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions about this privacy policy please email info@radiantliving.co.uk